Quantcast
Channel: Innovative Customer Service Leadership Strategies » Journey Mapping
Viewing all articles
Browse latest Browse all 3

How Philadelphia built an app for residents to file complaints

$
0
0

City residents can now make reports about potholes, graffiti and other urban problems on the spot when issues are found, and the reports are automatically routed by the app to the proper departments.

Rosetta Carrington Lue‘s insight:

The City of Philadelphia 311 app addresses the mobile lifestyle customers.  It can also translated into 16 different languages.

See on www.citeworld.com



Viewing all articles
Browse latest Browse all 3

Latest Images

Trending Articles





Latest Images